Legal · Privacy & Data Protection

Privacy Policy
& DPDP Act 2023

Effective: April 1, 2026 Updated: April 26, 2026
DPDP Act 2023 Compliant
Table of Contents
  1. 01Who We Are
  2. 02Data We Collect
  3. 03How We Use Your Data
  4. 04DPDP Act 2023 — Your Rights
  5. 05AI Training & Data
  6. 06Data Storage & Security
  7. 07Cookies
  8. 08Third-Party Services
  9. 09Children's Privacy
  10. 10Grievance Officer & Contact

✓ OYMOM Health Private Limited is fully compliant with the Digital Personal Data Protection Act 2023 (DPDP Act) of India. All farmer data stays in India. No data is sold to third parties. Ever.

01
Who We Are

Data Fiduciary: OYMOM Health Private Limited (CIN: U74999BR2017PTC036076), incorporated in Patna, Bihar, India — is responsible for the personal data you provide through NandiBaba.Ai, PashuSOS.Ai, nandibaba.online, and pashusos.com.

We operate India's first sovereign AI foundation model for livestock — NandiBaba-1B — and the PashuSOS.Ai emergency veterinary network.

02
Data We Collect
Data TypeWhat We CollectPurpose
IdentityName, mobile numberAccount creation, OTP login
LocationGPS coordinates (on consent)Emergency doctor dispatch
Animal DataSpecies, breed, health history, AHCS scoreAI diagnosis, credit scoring
ConversationAI chat messages (voice + text)Diagnosis, model improvement
BookingDoctor visits, prescriptionsService delivery
PaymentTransaction ID only (via Cashfree)Certificate payments
DeviceDevice type, OS, browserApp optimization

We never collect: Aadhaar number, bank account details, PAN, or any financial credentials. Payment processing is handled entirely by Cashfree — we only receive transaction status.

03
How We Use Your Data

We never sell your personal data to advertisers, data brokers, or any third parties.

04
DPDP Act 2023 — Your Rights

Under the Digital Personal Data Protection Act 2023, you have the following rights as a Data Principal:

📋
Right to Information
Know what personal data we hold about you and how it is processed.
✏️
Right to Correction
Request correction of inaccurate or incomplete personal data.
🗑️
Right to Erasure
Request deletion of your personal data when no longer necessary.
🚫
Right to Grievance
File a complaint with our Grievance Officer within 48-hour response guarantee.
🔒
Right to Consent Withdrawal
Withdraw consent at any time. Withdrawal does not affect prior lawful processing.
📤
Right to Nominate
Nominate an individual to exercise your rights in the event of death or incapacity.

To exercise any right, email: privacy@oymom.in with subject line "DPDP Rights Request". We will respond within 48 hours.

05
AI Training & Data

Consent: By using NandiBaba AI, you consent to your anonymized conversation data being used to train and improve NandiBaba-1B. You may withdraw this consent at any time without affecting service access.

06
Data Storage & Security

✓ All data stored on servers physically located in India. No cross-border data transfer.

07
Cookies

We use minimal cookies necessary for service operation:

We do not use advertising cookies, tracking pixels, or share cookie data with advertisers.

08
Third-Party Services
ServicePurposeData Shared
CashfreePayment processingTransaction amount, mobile (for payment only)
2Factor SMSOTP deliveryMobile number only
JitsiVideo consultationNo personal data — open source self-hosted
DAHD BiharDisease surveillanceAnonymized district-level disease data only

No data is shared with Google Ads, Meta, or any advertising platform.

09
Children's Privacy

NandiBaba.Ai is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us at privacy@oymom.in for immediate deletion.

10
Grievance Officer & Contact

As required under DPDP Act 2023, we have appointed a Grievance Officer:

🔒

Grievance Officer — Er. Vishal Kumar Gupta

OYMOM Health Private Limited
CIN: U74999BR2017PTC036076 · Patna, Bihar — 800001
Response time: Within 48 hours

privacy@oymom.in  ·  vishal@oymom.in